Frequently Asked Questions
Everything you need to know about your Canta Esthetic experience.
Are your beauty products cruelty-free?
Yes, at Canta Esthetic, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for skincare items?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging. Please note that for hygiene reasons, some opened beauty products may only be eligible for store credit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Are your products suitable for sensitive skin?
Many of our products are formulated specifically for sensitive skin. We recommend checking the full ingredient list on each product page and performing a patch test before full application.